Know Before You Go

From rabbittransit

Do you have questions about using rabbittransit’s “shared ride” service (sometimes called “paratransit” service)? Maybe you’ve been wondering…

…Am I eligible?

Seniors 65 years of age and older are eligible for this door-to-door service. Eligibility requirements for persons with diabilities

…How far can I go?

Most Shared Ride destinations are within your home county, however rabbittransit also provides regular trips to adjacent counties based on demand.

…Is it only for medical trips?

No, there are no restrictions on the reason you may use our services. You may use the service for all kinds of trips; grocery shopping, beauty salons, banking, recreation, physical therapy, visiting loved ones, fitness, and more!

…How much does it cost?

There may be a copay each time you board the vehicle. The cost depends on many different factors. There is a required application and reservation process outlined on rabbittransit.org

More answers to your questions can be found in the Paratransit Shared Ride Guide available online at rabbittransit.org/sharedride or call our Customer Call Center at 1-800-632-9063 to request that a guide be mailed to you. The more you know, the more comfortable you or a loved one will be riding rabbittransit.