The Benefits of Prioritizing Employee Well-being
Prioritizing employee well-being is a strategic move for any business looking to successfully develop their business and enhance their competitive edge among their peers. Companies that demonstrate to employees that they are valued and supported as important individuals within the organization are more likely to develop a workforce that is engaged, productive and committed to their work.
By expanding employee assistance programs to address burnout, offering and steering employees to resources designed to better support employee needs, training managers to better recognize employee behavioral issues, and offering workplace flexibility, business owners can effectively implement programs that can truly make a difference.
Among the benefits employers are likely to realize by adding more holistic employee benefits, perks and wellness programs include:
• Increased productivity and efficiency. When employees are happy and healthy, they are more likely to be productive and efficient at work. They are able to focus on their tasks and complete them in a timely manner, without being distracted by health or personal issues. This results in higher quality work and a better overall performance for the company.
• Improved employee retention. When employees feel that their well-being is a priority for the company, they are more likely to stay with the company for the long term. This reduces the cost of turnover and ensures that the company retains its top talent.
• Enhanced levels of customer service. Employees who feel valued and supported are more likely to provide customer service at an elevated level. They are better able to build strong relationships with the company’s customers and address client needs more effectively. This leads to greater customer loyalty and increased revenue for the company.
• Reduced healthcare costs. Prioritizing the well-being of employees can lead to lower healthcare costs for the company, since when employees are healthy, they are less likely to require expensive medical treatments or take time off from work due to illness. This can result in a significant cost savings for the company.
• Enhanced brand reputation. Companies that make their employees’ well-being a priority are viewed as socially responsible and ethical. This enhances the company’s brand reputation and makes it more attractive to customers and potential employees.
The Columbia-Montour Chamber of Commerce offers its members access to My Benefit Advisor as a solution for employee benefits, including voluntary offerings. For more information about My Benefit Advisor, visit our website at cmcc.mybenefitadvisor.com or contact Rob Higginbotham at (800) 377-3539.
Changes in R & D Tax Provisions Threaten Growth
Source: US Chamber of Commerce
Congress has a short-term window to act on a key tax provision that can increase research and development (R&D) spending in America.
Zoom out: For nearly 70 years, businesses have been able to immediately deduct 100% of their R&D expenses, which can include costs associated with the development, testing, and improvement of products and services. However, as of January 2022, businesses are no longer able to immediately write off these expenses.
Why it matters: This change in R&D tax rules is constraining investment in this critical economic activity. The rate of growth of R&D spending has declined from 6.6% on average over the previous five years to less than 1% over the last 12 months, notably decreasing by 1.2% in the most recent quarter.
Bottom line: Small businesses rely on new technologies to keep operations running smoothly and their business growing, but these new technologies are often costly for small enterprises.
Congress urgently needs to enact legislation addressing three key business tax provisions—restoring the deduction for research and development (R&D) expenses, 100% bonus depreciation, and the earnings before interest, taxes, depreciation, and amortization (EBITDA) standard for deducting business interest expense (collectively, “tax extenders”).
Amping Up Productivity with the “Quiet Protocol”
- Employees are constantly interrupted in today's hyper-connected world, disrupting productivity
- The "Quiet Protocol" allocates solid chunks of uninterrupted time for employees to focus on important work
- Pioneering research highlighted how interruptions negatively impact productivity; dedicated distraction-free periods saw productivity surge 65%
- Employers should draw clear boundaries for quiet time, provide an optimized workspace, promote breaks, and educate staff on deep work benefits
- When fully embraced, the protocol fosters deep focus and sustained productivity, taking work quality and business success to new levels
578 / 2 min read
Let's face it, in this hyper-connected, always-on world, it's tougher than ever to maintain focus and keep productivity levels high. We're surrounded by ceaseless interruptions and noise, causing a disruptive ripple in our workflow. But there's a silver lining, folks. Inc Magazine has spotlighted an ingenious strategy - the "Quiet Protocol." Renowned for jacking up productivity, it's the secret behind deep work that generates stellar outcomes.
The Quiet Protocol Explained
The "Quiet Protocol" is about allocating a solid chunk of time where employees can work without any kind of disruption. The idea is simple but fundamental - incessant interruptions are the arch nemesis of productivity and creativity. By cultivating an environment that supports uninterrupted work, we can empower employees to unlock their capabilities and consistently churn out top-notch results.
This powerful concept of the 'Quiet Protocol' sprang from the pioneering research by Leslie Perlow, a distinguished scholar at Harvard Business School. Rewind to 25 years ago when Perlow was a budding researcher at the University of Michigan. She plunged into the intriguing concept of 'time famine,' that crushing feeling of being swamped with tasks and short on time. Her research was grounded in observing a team of 17 engineers over nine months as they developed a new printer. These folks felt that their 'real work' was constantly thrown off course by unforeseen discussions, minor crisis solutions, and status updates. Now recognized as 'time confetti,' this scattering of fragmented time puts a real dent in productivity.
Perlow's answer to the 'time confetti' dilemma was the 'Quiet Protocol,' an elegantly simple yet trailblazing approach to boosting productivity. This protocol involved carving out specific slots of 'quiet time,' free from interruptions, where employees could zero in on their most vital tasks. The outcome? A whopping 65% surge in productivity. The specifics of when the quiet time happened - say Tuesday, Thursday, and Friday before noon - were less crucial than the total team commitment to the schedule. Perlow's research serves to highlight the enormous potential of dedicated, distraction-free periods for tackling high-priority tasks - an expressway to serious productivity gains.
A Productivity Roadmap
Now, employers have a crucial part to play in championing this productivity-boosting protocol. Here's a roadmap for employers to effectively roll out the "Quiet Protocol":
- Draw Clear Lines: Set specific hours as "quiet time" where meetings, calls, and other potential distractions are kept at bay. By setting these boundaries, employees can plan their tasks knowing they have a distraction-free window to focus.
- Shape a Productive Environment: A quiet and comfortable workspace is the catalyst to productivity. Think about rolling out noise-canceling headphones or private workstations to reduce distractions and promote deep focus.
- Promote Timely Breaks: While the focus is on fostering uninterrupted work, it's crucial to inspire employees to take regular breaks. These mini breaks serve to refresh the mind, boost focus, and maintain productivity in the next work session.
- Educate for Success: Effective training is the cornerstone to ensure employees grasp the benefits of the "Quiet Protocol" and make the most of this dedicated deep work period. Offering tips on time management, task prioritization, and minimizing distractions can equip employees to excel in their focused work.
By embracing and adopting the "Quiet Protocol" in its entirety, businesses can create a workspace that sincerely fosters deep focus and unwavering productivity, ultimately taking the quality of work to new heights. When paired with a company culture that values and promotes deep, focused work, this strategy is a powerful lever for sustainable business growth and resounding success.
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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike.
Member News – December 27, 2023
Community Giving Foundation Fund Supports Camp Victory
The Berwick Health and Wellness Fund of the Community Giving Foundation has supported Camp Victory’s programs and services through a $20,000 grant. Learn more.
Focus Central PA hosting Forum
Focus Central PA will be hosting an Industrial Development Forum on March 13, 2024. The forum will be held at Commonwealth University- Bloomsburg. Early bird registration rates are good until January 13, 2024. Learn more on their website and check out the flyer.
North Shore Railroad Releases 4th Quarter Newsletter
Check out North Shore Railroad's 4th Quarter Newsletter!
Columbia Montour AVTS Survey
Columbia-Montour AVTS wants to help your company attract, retain, and inspire its workforce by using education as a strategic advantage. They are teaming up with Dream2Career and GAR Associates to bring your organization innovative solutions in training and development. Please complete a 5-min survey to help them better understand your training and development needs.
Save the Date for The Women's Center's 50th Anniversary
The Women's Center will be celebrating its 50th Anniversary on April 6, 2024, with an event at the Barn at Frosty Valley. Mark your calendars now to be a part of the celebration of 5 decades of community work.
2023 Small Business Advantage Grant Application Now Open
The 2023-2024 Small Business Advantage Grant Program is currently open. Project work completed on or after July 1, 2023 will be considered for funding. The application period will close when funding is exhausted or March 22, 2024, whichever occurs first. Learn More.
VITA Volunteers Needed
The Susquehanna Valley United Way is looking for volunteers for their annual Volunteer Income Tax Assistance (VITA) program. Learn more.
Cash and Carry X happening now
The Exchange's annual Cash and Carry show featuring more than 530 pieces by close to 250 artists is happening now through December 29th. Learn more about this unique art experience.
Free No Cost Electrical Safety Training Available
IMC, in partnership with The Manufacturers’ Association, is bringing No-Cost Electrical Safety Training for General Industry to Central PA. Learn more.
Agape looking for Code Blue Volunteers for 2024
The Town of Bloomsburg has passed a resolution that approves a Code Blue program for our community. Code Blue will allow AGAPE to provide shelter for those who are homeless in the evenings from January through March when the temperatures are at 32 degrees and below plus snow etc. An Orientation/Informational meeting will be held at the AGAPE Center 851 Railroad Street, Bloomsburg, PA at 10:30 a.m., 2:30 p.m. and 5:00 p.m. January 3, 2024. For more information call: 570-317-2210 (closed 23 December through Jan 1, 2024) or email: execdirector@agape-pa.org .
Pennsylvania Department of Drug and Alcohol Programs Announces Listening Sessions
DDAP Listening Sessions hosted by CMSU and West Branch Drug & Alcohol. This is a great opportunity to lend our voices to an important conversation. The Montour County session will be on January 2nd.
The ARC of Pennsylvania has Programs to help with Employment Needs
Arc Discovery Employment and Transitions (ADEPT)
ADEPT is a program of the Arc of Pennsylvania that helps individuals
with disabilities to transition to work through Customized
Employment Process. Learn more about this program by reaching out to Jennifer Hipps and check out this informational flyer.
PA Chamber Comments on Troubling DOL Overtime Proposal
Alex Halper, Vice President of Government Affairs at the Pennsylvania Chamber of Business and Industry recently submitted a letter to the editor of the Philadelphia Inquirer commenting on the proposed changes by the Department of Labor in overtime calculations.
See Alex's letter and information on the proposed changes below.
Concerning proposal
A recent article seems intended to endorse a federal proposal to significantly expand eligibility for overtime pay (i.e., the requirement for employers to pay time-and-a-half for hours worked beyond 40 in a week) for employees in executive, administrative, and professional positions.
However, the article misses several key factors for both employers and employees. Many employers would not be able to sustain current operations by simply adding overtime to their labor costs. Think about government-funded nonprofits whose revenue wouldn’t keep pace with new costs and would have to cut back on services.
Colleges have also previously raised concerns with similarly expansive overtime eligibility proposals, fearing the impact on sports programs with assistant coaches who may work long hours during the sports season but enjoy flexibility during the offseason. These types of employment arrangements would essentially be prohibited under this proposed framework. The fact is, the federal proposal would force employers to shift salaried employees into hourly positions, in which hours can be tracked and capped at 40 per week. For many employees who have earned salary status — and the benefits and flexibility that come along with it — transitioning back to hourly work may feel like a demotion.
Alex Halper, vice president of government affairs, Pennsylvania Chamber of Business and Industry, Harrisburg
Ignite and Empower Your Team with Verbal Feedback
- Verbal feedback empowers and encourages employees, creating an atmosphere where they feel valued.
- Praise achievements to show appreciation and highlight the effort and outcome of a job well done. Be specific in your words.
- Appreciate the individual beyond their performance. Focus on their traits, talents, and leadership qualities.
- Use words to speak to someone’s future; job security is a powerful motivator
- Take inspiration from the examples here and customize to fit your observations and your employees
639 / 2.5 min read
Verbal feedback is a great way for bosses and team leaders to demonstrate their appreciation and encourage their employees. When used correctly, this kind of feedback not only boosts morale but also creates an atmosphere where employees feel valued, respected, and encouraged. If using words to affirm your employees does not come naturally to you, you are not alone. The good news is that giving verbal feedback is a skill you can develop over time that will benefit you as a leader and everyone around you. Read on to learn more about when to give positive feedback and what to say to open hearts and minds.
Praise Achievements
Everyone appreciates recognition for a job well done, and your employees are no different. If someone has done an outstanding job on a project, acknowledge their effort and outcome. Praise is especially meaningful when workers have encountered unforeseen obstacles, difficult clients, or delays. When it comes to what to say, be specific. Inc. contributor and founder of Leadership from the Core, Marcel Schwantes provides these inspirational examples:
"I understand that analyzing the vast amount of data for our presentation was a difficult and time-consuming task. You did a remarkable job interpreting the results in a way everyone could comprehend."
"I cannot express how much your extra mentoring efforts for the new employees have impacted the entire team. They were able to hit the ground running quickly due to your help during their crucial first three months with the company. The whole team has exceeded its productivity as a result."
Commend the Person, not Just the Performance
Recognition is essential and can be given in a variety of ways. Bonuses, raises, and promotions are all ways to recognize someone’s exceptional performance, but surprisingly they can leave some employees feeling less satisfied with their jobs. According to research conducted by the London School of Economics, financial rewards can actually have a negative impact when it comes to motivating employees. An analysis of 51 experiments showed that monetary compensation may reduce an individual's drive to accomplish a task, as well as diminish their enjoyment of doing so.
An exciting aspect of positive feedback is that it motivates individuals differently.
According to Harvard Business Review, recognition should go beyond performance and extend into appreciation, which acknowledges a person not just for what they have done but for who they are. When giving verbal appreciation, focus on comments that encompass an employee’s special traits and talents, such as dedication, collaboration, and leadership. Schwantes provides these examples when it comes to providing praise based on leadership qualities:
"Your positive and optimistic attitude on Monday mornings has significantly impacted the team. They eagerly anticipate Mondays and feed off your positive energy throughout the week. This has spread to other teams as well."
"How you handled last week's crisis with your calm, composed, and self-assured demeanor was a game changer. Instead of people panicking and blaming each other, your attitude helped the team focus on finding solutions for the client and fixing the process to prevent similar issues in the future. You were instrumental in saving the company from losing one of its best clients."
Schwantes also recommends that leaders use their words of encouragement to help workers feel secure. Job security is always a top concern for employees. When leaders affirm an individual’s place and future in the company, they offer more than compliments but peace of mind.
The Takeaway: Notice & Take Action
Giving praise that encompasses performance, personality, and someone’s place in the company are all great ways to practice words of affirmation. Take inspiration from Schwantes and customize his ideas to fit your observations and employees. And remember: a thoughtful email or note from a boss will go a long way in making someone feel seen, recognized, and appreciated.
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The Columbia Montour Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike.
Spring Management and Leadership Certificate Program Open for Registration
The program developed to help people build basic management and
team leadership skills. This five-module management and leadership certificate program is appropriate for existing leaders, managers, and supervisors; or those who are new or emerging in any business sector.
Professional course materials include assessments, activities, and other learning enhancement components to help each participant individualize their learning experience. Participants will receive a certificate from Bloomsburg University upon completion and will have identified personal development goals to provide to their employers.
The five, three-hour modules are:
-Supervisor Effectiveness
-Effective Communication for Managers
-Conflict Management
-Navigating a Multi-generational Workforce
-Being a Great Mentor or Coach
The session dates are: March 12, 26, April 9, 23, and May 7
Application deadline is March 1st. Complete program details are available here or by calling 570-784-2522.
The program qualifies for WEDnet funding. For eligibility information, visit wednetpa.com or contact Jennifer Williams at 570-389-4004.
This program has been developed in collaboration be Bloomsburg University and The Columbia Montour Chamber of Commerce.
Member News – December 20, 2023
Focus Central PA hosting Forum
Focus Central PA will be hosting an Industrial Development Forum on March 13, 2024. The forum will be held at Commonwealth University- Bloomsburg. Early bird registration rates are good until January 13, 2014. Learn more on their website and check out the flyer.
Columbia Montour AVTS Survey
Columbia-Montour AVTS wants to help your company attract, retain, and inspire its workforce by using education as a strategic advantage. They are teaming up with Dream2Career and GAR Associates to bring your organization innovative solutions in training and development. Please complete a 5-min survey to help them better understand your training and development needs.
Save the Date for The Women's Center's 50th Anniversary
The Women's Center will be celebrating its 50th Anniversary on April 6, 2024, with an event at the Barn at Frosty Valley. Mark your calendars now to be a part of the celebration of 5 decades of community work.
2023 Small Business Advantage Grant Application Now Open
he 2023-2024 Small Business Advantage Grant Program is currently open. Project work completed on or after July 1, 2023 will be considered for funding. The application period will close when funding is exhausted or March 22, 2024, whichever occurs first. Learn More.
Bloomsburg 2024 Recycling Calendar Released
Check out the Town of Bloomsburg's 2024 Recycling Calendar.
BTE announces Winter Theatre School Workshops
From Puppets to Make-up to Stage Combat and more, Bloomsburg Theatre Ensemble announces its winter theatre school workshop line-up with one day Saturday classes for all ages! Get full schedule and class information.
Department of Justice grant supports Penn College initiative
A Pennsylvania College of Technology initiative focused on strengthening education and employment outcomes for individuals returning to their communities after a period of incarceration has been awarded a highly competitive U.S. Department of Justice grant. Learn more.
VITA Volunteers Needed
The Susquehanna Valley United Way is looking for volunteers for their annual Volunteer Income Tax Assistance (VITA) program. Learn more.
Arrive Home Safe for the Holiday Season!
As we approach the holiday season, many people are hitting the road to see family and friends. There are a lot of ways you can reduce the chances of becoming a crash statistic and ensure the holidays are filled with (mostly) warm memories. Check out the Ready PA 10 Musts for Winter-Driving Tip Sheet.
Cash and Carry X happening now
The Exchange's annual Cash and Carry show featuring more than 530 pieces by close to 250 artists is happening now through December 29th. Learn more about this unique art experience.
Free No Cost Electrical Safety Training Available
IMC, in partnership with The Manufacturers’ Association, is bringing No-Cost Electrical Safety Training for General Industry to Central PA. Learn more.
Pennsylvania Department of Drug and Alcohol Programs Announces Listening Sessions
DDAP Listening Sessions hosted by CMSU and West Branch Drug & Alcohol. This is a great opportunity to lend our voices to an important conversation. The Montour County session will be on January 2nd.
CSO accepting RFP for Services
Central Susquehanna Opportunities, Inc. (CSO) will receive proposals for Human Resource Consultant/Firm services. The RFP is intended to seek proposals from qualified Individuals/Companies to oversee and manage our IT Network and security Upgrades/Services and Maintenance for a contract to begin on or around January 1, 2024. Learn more.
Reach Chamber Members in the New Year with ChamberPack!
Start your New Year by Reaching our 426 members!
The first ChamberPack of the year will be sent the week of January 8th. Take this opportunity to showcase your business to the entire chamber network by submitting your flyers for inclusion in our upcoming bi-monthly direct mail piece.
Gain visibility and reach by sharing your promotions, events, or services directly with our engaged community of fellow members. Don't miss this exclusive opportunity to stand out and connect with a wide audience of local businesses.
Submit your flyers by December 29th to be featured in ChamberPack.
Call the Chamber at 570-784-2522 to reserve your space or click here for more information.
Submit Your Content for January Business Matters
The Columbia Montour Chamber is pleased to continue its partnership with the Press Enterprise for Business Matters, a quarterly print tab publication distributed to the newspaper's online and print readership. How does the partnership work? Chamber members are invited to work directly with the Chamber to submit stories and member updates at no charge, and the Chamber will assemble that content. The Press Enterprise handles the rest, offsetting distribution and printing costs with ads made by Chamber members.
As we gear up for our upcoming Chamber of Commerce print publication, we're excited to invite you to contribute and showcase your business to the local community! This printed publication serves as a platform to highlight the many businesses and organizations that are thriving within our region.
We eagerly welcome articles, success stories, advertisements, and any other content that can spotlight your business achievements, milestones, or industry expertise.
January 10 is the deadline for content submissions ahead of the January 17th publication. and reach out to Michelle Boone at the Press Enterprise to place an advertisement. Don't miss the chance to advertise to this wide audience.
Submit content to the Chamber by emailing stories, pictures, and testimonials here.